PERSONAL DETAILS
Name:X
Address: X
Mobile:X
Email:X
Languages:English, Spanish
later on gaining valu suitable experience byout my studies and my take form, it is my objective to provide my cordial and knowledgeable military service, which will enable me to fully utilize my headmaster knowledge and communications skills.
I identify my major strengths as having the ability to deal with people and show initiative, as hearty as a willingness to provide good service at all clock times to all stakeholders. I work productively and efficiently autonomously and in a team environment, or as a leader. In addition to this, I am able to work unsupervised and complete the job within the inevitable deadline. I offer reliability, a determined hard work nature, as well as the desire to further pee my skills.
EMPLOYMENT HISTORY
March 2006- Present Department of Employment and workplace Relations/Workplace Authority
Workforce Manager
Through acknowledgment with National office, Schedule appropriate staffing numbers through the psychoanalysis of department workload to achieve SLA requirements.
Main tasks in my manipulation scope
Workload analysis
Shrinkage factor analysis
Ensuring all turn some times on agreement processing are met through adequate staffing levels
Help in the development of national forecasts by informing National Office of upcoming events that might enamor workload demand
Analyze local performance and identify service level improvements in forecasting of workload.
Ensure current and new-sprung(prenominal) staff are adequately trained in the men management system
Performance Reporting
Staff performance reporting
Real time monitoring of workload
January 2003 March 2004 Bankwest
Senior Workflow Planning Analyst
picture call barter, day-to-day schedule management, tracking of call traffic to match business needs and SLAs. Creating and updating CSR schedules based on call traffic...If you want to get a full essay, battle array it on our website: Orderessay
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